Ergobaby contact support desk
Contact Ergobaby

Ergobaby Contact for Product, Safety, and Retail Support

Use this page when you need a complete contact path rather than the compact inquiry modal. Our team can route questions about carriers, compact strollers, nursery textiles, safety documentation, or distributor support.

For the fastest response, include the product family, target age stage, country of sale, and the decision you are trying to make. A retail buyer may need assortment guidance for newborn carriers and travel strollers; a support lead may need language for fit checks or washing instructions; a distributor may need documentation notes before presenting a program to stores. The more context you share, the easier it is for Ergobaby to route your request to the right specialist instead of sending a generic reply.

Address

North America Support Desk

Ergobaby Client Services, 1798 Baby Care Way, Los Angeles, CA 90015, United States

Business hours

Care team availability

Monday to Friday, 8:30 AM to 5:30 PM Pacific Time. Safety and product launch requests receive priority routing.

Ergobaby support location illustration

What to include in your message

Tell us the product category, intended age stage, country or sales channel, and whether your request is about fit, safety documentation, retail training, or post-purchase support.

  • Carrier fit or newborn positioning question
  • Compact stroller or ride-on mobility review
  • Nursery textile care and labeling support
  • Distributor, retail, or support team inquiry
Two-column quote form

Send a detailed request